Recruitment and Selection at Enterprise Rent-a-Car free essay sample

The Times 100: Business case studies Recruitment and selection at Enterprise Rent-A-Car Teacher: Timmy Norris Author: Johnny Gat Date of submission: 4th of May Introduction Enterprise Rent-A-Car is a car rental company established in St. Louis, Missouri in 1957 by Jack C. Taylor. Its original name, â€Å"Executive Leasing Company†, was renamed to â€Å"Enterprise† in honor of the U. S. S. Enterprise aircraft carrier, which Taylor served on during World War II. In 2009, Enterprise became a subsidiary of Enterprise Holdings, Inc. s a result of Enterprise Rent-A-Cars 2007 acquisition of Vanguard Automotive Group, which is a parent company of National Car Rental and Alamo Rent a Car. This acquisition helped the company to a long-term business growth. Nowadays, Enterprise is the largest rental car company in the United States, with more than 5400 locations and employing over 65 000 people. In the late 1990s, this company also began expanding to different countries and its fi rst opened office outside the USA was in 1993. We will write a custom essay sample on Recruitment and Selection at Enterprise Rent-a-Car or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Today Enterprise has many locations in Ireland, the UK, Germany and Canada. Identify three reasons why Enterprise uses workforce planning. At Enterprise every employee can achieve promotion within the company, which reduces the need for external recruitment. However, Human Resource Management (HRM) realizes that the future may hold changes affecting its staffing needs, so they cannot manage only existing staff. This is called a workforce planning. One reason the company uses this planning is the potential enter into new markets. For example, Enterprise moving into Car Sales requires recruiting experienced people with new ideas. The second reason is connected with the growth of technology. New equipment needs to be handled by skilled people. The last reason is very simple. When employees retire or are promoted they leave a gap that needs to be filled. In a competitive market, what does Enterprise do differently to attract high quality candidates? Enterprise attracts high quality candidates through Campus Brand Managers, who work within the UK universities. These people actively promote the company to local staff and students. Also there are many other activities to peak the interest of potential applicants, such as presentations on the company, mentoring programmes etc. What competencies does Enterprise look for when recruiting in order to maintain its high levels of customer service? Enterprise looks for a special combination of competencies that would contribute to maintain its high level of customer service. The right combination of competencies should include a bit of everything. It is very important for the staff to know how to empathize with the customer, as well as being available when it is convenient for the customer. Natural sales and persuasion skills are essentials. Candidate? s personality has to be strong and creative. It is necessary to be reliable about getting things done on time and know how to work efficiently under pressure. The ability of solving problems right away is welcomed. Being a confident leader is an advantage, however, the candidate should be able to work cooperatively. How does Enterprise? s strategy of providing a career path benefit the company? The whole process of recruiting suitable people with the special combination of competencies contributes to the achievement of the firm? s goals and objectives. Generally, this strategy has proven very efficient. Therefore, the training and development of company? staff will continue. Conclusion The company? s goal was never to be the biggest, but the best. In such a competitive market it is hard to succeed. It is necessary to have some strategy to continue its growth. Enterprise? s strategy is a service-orientated business, therefore offering the best customer experience. This experience is based on precise recruitment and selection wit hin the company and also through workforce planning. All the trainings programs, developments and promotions challenge the employees to do their best; it leads to improvements and better productivity.

K dawg and the heads essays

K dawg and the heads essays I want you to understand that there was nothing exactly profitable in these heads being there. They only showed that Mr. Kurtz lacked restraint in the gratification of his various lusts, that there was something wanting in him-some small matter which, when the pressing need arose, could not be found under his magnificent eloquence. Direct-Connect to the storyline/plot: This quote displays the opinion that Kurtzs own world, in which darkness rages, is not controlled by method or reason, but really by impulse and lusts. Cutting peoples heads off had no real purpose for Kurtz and the other villagers except that it satisfied his dark needs. This probably aided in the upkeep of his god like image to the natives. Normal individuals would not have simply cut off the heads of people because they felt like it. This quote ties into the impulse that described in murderers. Murderers describe a feeling of impulse that they have never experienced before when they end up killing someone. People who go on killing sprees exhibit these same qualities, being able to control themselves except for when an urge comes on and they viciously murder someone. People exhibit these traits of inescapable darkness in the real word as Kurtz does in Heart of Darkness. I have experienced times of rage, but not in the magnitude to kill someone. They are simply when someone angers me so much that I feel that I must act and stop it. ...

The Chemistry of Biodiesel Production Term Paper

The Chemistry of Biodiesel Production - Term Paper Example Biodiesel is one such form of hydrocarbon based fuels. The American Society for Testing and Materials (ASTM) defines biodiesel fuel as monoalkyl esters of long chain fatty acids derived from a renewable lipid feedstock, such as vegetable oil or animal fat (Zhang et al. 1). It is made by chemically combining any natural oil, fat or recycled grease with a suitable alcohol in the presence of a catalyst. The general equation that can be used to predict the amount of biodiesel that will be made from fats and oils is as shown: 100 pounds of oil + 10 pounds of methanol > 100 pounds of biodiesel + 10 pounds of glycerol Biodiesel can be used as neat (B 100) or in a blend with petroleum diesel for example a blend of 20 % biodiesel with 80 % petro-diesel by volume, is termed â€Å"B 20† (van Gerpen et al. 22). ... The Biox process involves the use of a co-solvent, tetrahydrofuran (THF), to solubilize the methanol. THF enhances solubility of the alcohol in the triglyceride phase and thus hastens the otherwise slow reaction (van Gerpen et al. 38). With THF the reaction takes 5 to 10 minutes at a low temperature of 30 °C. On the other hand, in the supercritical process a high alcohol to oil ratio (42:1) mixture is subjected to supercritical conditions – temperatures of 350 – 400  °C and pressures of 1200 pounds per square inch and above. So far, the huge capital and operating costs incurred in performing the supercritical reactions have made scaling up of this process to be quite difficult (van Gerpen et al. 40). The most common way to produce biodiesel is through transesterification. Transesterification refers to a catalyzed chemical reaction involving vegetable oil and an alcohol to yield fatty acid alkyl esters (which is the biodiesel) and glycerol. Catalyzed processes ca n be further subdivided into three major processes: acid catalyzed processes, alkali catalyzed processes and enzyme catalyzed processes (Zhang et al. 2). The alkali catalyzed process involves use of a basic catalyst such as sodium hydroxide or potassium hydroxide whereas the acid catalyzed process involves the use of an acid such as sulfuric, phosphoric, hydrochloric, or organic sulfonic acids as the catalyst. In enzyme catalyzed processes, lipases are used to catalyze transesterification in either aqueous or non-aqueous systems. Acid catalyzed and alkali catalyzed processes are the ones that continue to receive the most attention largely because the production of enzymes is significantly costly and their reactions remarkably slower (Zhang et al. 2). As mentioned previously,